FAQs

PHPHR is a web-based Human Resource Management Software (HRMS) that helps organizations manage and automate complete HR operations from a single platform. It covers essential HR functions such as employee management, document storage, attendance, leave management, payroll, performance appraisal, loans, reimbursements, asset tracking, and recruitment. PHPHR is designed for small, medium, and large organizations across multiple industries, including IT & Software, Healthcare, Manufacturing, Construction & Real Estate, Education, Retail & E-commerce, Logistics, Banking & Finance, Hospitality, Government, NGOs, and Professional Services. Its scalable and configurable modules easily adapt to different workforce types, such as office employees, shift-based staff, remote teams, and field workers.

PHPHR is available in two deployment options to suit different business needs.

PHPHR Open-Source is a free, self-hosted basic edition suitable for technically skilled teams that want full control over hosting, data, and customization.

PHPHR Cloud is a fully managed, paid enterprise HRMS that includes all advanced features, automation, security, regular updates, backups, and technical support without any server or IT maintenance.

With a centralized system and flexible deployment options, PHPHR helps businesses improve productivity, ensure compliance, and simplify HR management. Here are some frequently asked questions related to PHPHR solutions. We’ve compiled this list to assist you in understanding the features and capabilities of our software. If you don’t find the answers you’re looking for or have specific inquiries, please don’t hesitate to reach out to us on WhatsApp. Our team is ready to provide you with the information and support you need to make the most of your PHPHR experience.

What is PHPHR Cloud?

PHPHR Cloud  is a premium, hosted Human Resource Management System (HRMS) that runs on the official PHPHR Cloud infrastructure. It includes all advanced HR, payroll, attendance, performance, and automation features without needing your own server, installation, or maintenance. Everything is hosted, secured, and updated by the PHPHR team.

Do I need to install or manage a server for PHPHR Cloud?

No. PHPHR Cloud runs on PHPHR dedicated hosting platform. You don’t need a server, database, installation, or technical setup. Simply sign up and start using the HRMS instantly through your web browser.

What advanced features are included in the Cloud (Advanced Edition)?

PHPHR Cloud includes advanced features such as automated payroll processing,  shift scheduling, employee analytics, performance management, asset management, employee self-service portal, project management, and automatic data backups.

How secure is my HR and employee data on PHPHR Cloud?

All data is stored in highly secured cloud servers with encrypted data transfer, daily backups, multi-layer authentication, and enterprise-grade security standards. Only the organization’s authorized users can access the data.

Can I access PHPHR Cloud from mobile or outside the office?

Yes. PHPHR Cloud can be accessed securely from anywhere using any device, including laptops, tablets, and mobile phones. No VPN or internal network access is required.

Can I integrate PHPHR Cloud with biometric attendance or third-party applications?

Yes. PHPHR Cloud supports biometric device integrations, API-based connections,  email/SMS gateways, and third-party software integrations as required.

Is there any limit on users or employees in the Cloud Edition?

No. PHPHR Cloud supports unlimited employee and user accounts depending on the selected pricing plan. You can upgrade anytime if your workforce grows.

Does PHPHR provide updates and support for Cloud Edition?

Yes. All updates, maintenance, new feature upgrades, and priority customer support are included in the Cloud (Advanced Edition) subscription at no extra cost.

Is there a free trial for PHPHR Cloud?

Yes. PHPHR Cloud offers a free trial so organizations can explore features, setup workflows, and evaluate the system before purchasing a plan.

Where can we see the HR software demo?

You can view the HR software demo by visiting the official demo page and submitting the demo request form. After submission, our team will share access details or schedule a live walkthrough of the software. The demo covers key HR features including employee management, attendance, payroll, leave management, performance tracking, and reporting.

Click here to request a live demo

Where can we view PHPHR pricing plans?

You can view all PHPHR pricing plans here. The pricing page provides detailed information about available plans, server space allocation, data limits, and included features. PHPHR follows a transparent pricing structure to help businesses choose a plan based on their storage and usage requirements.

View pricing here

How is PHPHR pricing calculated?

PHPHR pricing is calculated based on server space and data usage limits, not on the number of employees or users. This model allows organizations to manage costs more effectively while scaling their workforce without worrying about per-employee charges.

Can we upgrade our server space or data limit later?

Yes, PHPHR plans are fully scalable. You can upgrade your server space or data limit at any time as your data requirements grow, without affecting your existing records or system performance.

Where can we see the complete list of PHPHR features?

You can see the complete list of PHPHR features here. The features page explains each HR module in detail, helping you understand how the platform supports daily HR operations and long-term workforce management.

View features here

What key HR features does PHPHR offer?

PHPHR offers a comprehensive set of HR features including employee management, attendance and time tracking, payroll processing, leave management, performance management, compliance tracking, and advanced HR reports – all accessible from a single platform.

Are PHPHR features suitable for different business sizes?

Yes, PHPHR is designed to support organizations of all sizes. Whether you are a small business or a growing enterprise, the features can be configured and scaled to meet your specific HR processes and operational needs.

What is PHPHR Open-Source?

PHPHR Open-Source is a free, self-hosted Human Resource Management System (HRMS) that organizations can download and run on their own server. It provides the core HR foundation required to manage employees and HR operations while giving complete ownership of data without depending on any third-party hosting or paid subscription.

Since PHPHR Open-Source includes access to the source code, businesses with a technical or development team can add, modify, expand, and integrate custom features based on their internal requirements — making it a fully customizable HR solution.

In short:
✔ Free to use
✔ Installed and hosted on your own server
✔ Full data control and privacy
✔ Unlimited customization via development

How can I download the PHPHR Open-Source version?

You can download the PHPHR Open-Source version from the Download section in the top menu of the PHPHR website. Simply open the Download page, click the Open-Source download button, and install the software on your own server by following the setup instructions.

How can I install “PHPHR Open-Source” on my server?

To install PHPHR Open-Source on your server, first download the ZIP file from the Download section in the top menu of the PHPHR website. After downloading, extract the ZIP file on your hosting/server, create a database, update the configuration with your database details, and import the provided SQL database file. Once done, run the setup in your browser to complete the installation and start using the system.

Can I install PHPHR Open-Source on localhost or IP address?

Yes. You can install PHPHR Open-Source on both localhost (for development and testing) and on a public IP/server (for live usage). As long as PHP and database requirements are met, the system will run smoothly on XAMPP/WAMP/LAMP locally or on any VPS/shared hosting with a valid IP.

Can I modify PHPHR Open-Source in the source code?

Yes. PHPHR Open-Source provides full access to the source code, and you are free to modify, customize, or extend it according to your business requirements. Your development or technical team can add new modules, features, or integrations anytime without restrictions.

Is PHPHR Open-Source free?

Yes. PHPHR Open-Source is completely free to download and self-host. There are no subscription charges or licensing fees, and you can install it on your own server and customize the source code according to your requirements.

What is the main difference between PHPHR Open Source and PHPHR Cloud?

The primary difference between PHPHR Open Source and PHPHR Cloud is the feature set, level of management, and support responsibility. PHPHR Cloud includes all available HR features and modules, delivered as a fully managed service with hosting, security, updates, and maintenance handled by the PHPHR team. In contrast, PHPHR Open Source provides a limited core feature set and requires users to manage installation, configuration, upgrades, and system stability on their own.

Who should use PHPHR Open Source?

PHPHR Open Source is ideal for programmers, developers, or technically experienced teams who are comfortable working with server environments, databases, and application code. This edition allows full access to the source code, enabling users to build custom modules, add new features, modify workflows, and integrate third-party tools. It is best suited for organizations that want maximum control and flexibility and have the technical capacity to manage and maintain the system internally.

Who should choose PHPHR Cloud?

PHPHR Cloud is designed for business owners, HR teams, and organizations that prefer a hassle-free experience without technical complexity. It offers a ready-to-use platform with all features enabled, including regular updates, performance optimization, data backups, security management, and professional support. This allows teams to focus entirely on HR operations and business growth, rather than server management or software maintenance.

Do you provide chat or phone support for PHPHR Open Source?

No. PHPHR does not provide chat or phone support for the Open Source version. The Open Source edition is offered as a self-managed solution, where users are expected to rely on documentation, FAQs, and community-level resources. Real-time assistance such as live chat or phone support is available only to PHPHR Cloud customers, where infrastructure and support services are fully managed by our team.

How can I get help if I am using PHPHR Open Source?

If you are using PHPHR Open Source and require assistance, you can submit your query through the Contact Us form available on our website. Before submitting a request, users are strongly encouraged to review the FAQs, guides, and documentation, as most common questions are already addressed there. Queries that are repetitive or already documented may not receive a separate response.

How long does it take to receive a response for Open Source queries?

For PHPHR Open Source queries that are not already covered in our FAQs or website resources, our team typically responds within 5–7 working days. Response times may vary based on query complexity, internal review requirements, and workload. Open Source queries are handled on a best-effort basis and do not include priority or urgent support.

Can I upgrade from PHPHR Open Source to PHPHR Cloud?

Yes. You can upgrade from PHPHR Open Source to PHPHR Cloud at any time. Upgrading provides access to dedicated support, real-time assistance, managed infrastructure, and enhanced reliability. This option is recommended for businesses that require consistent support, faster issue resolution, and a fully managed HR platform.

Is support included with the free PHPHR Open Source version?

PHPHR Open Source is a free, self-managed solution and does not include chat or phone support. Users are expected to follow the installation guide and available documentation. If your query is not already covered in our FAQs or website resources, you may submit it through the Contact Us form, and a response is typically provided within 5–7 working days.

Didn’t find your question in the FAQs? No problem – just reach out to us via the Contact Us page and we’ll be happy to help.